Privacy Policy
Last Updated: September 21, 2026
Unlimited Possibilities, LLC dba Partnering Up Virtual Assistant Services (“Partnering Up,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit PartneringUpVA.com, contact us, schedule a consultation, use our Client Portal, purchase or receive our services, or otherwise interact with Partnering Up.
It also explains the privacy rights and choices that may be available to you under applicable law.
1. Who We Are
For purposes of this Privacy Policy, the organization responsible for the personal information described here is:
Unlimited Possibilities, LLC
dba Partnering Up Virtual Assistant Services
14501 Atrium Way
Minnetonka, MN 55345-4763
United States
Website: https://partneringupva.com/
Email: [email protected]
Partnering Up provides virtual administrative assistance, marketing services, website services, business and marketing strategy, and related outsourced business support services.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information we collect and process for our own business purposes, including information relating to:
Website visitors
Prospective clients
Current and former clients
Client Portal users
Individuals who contact us
Individuals who schedule consultations
Purchasers or subscribers to our services
Individuals who receive marketing or business communications from us
Partnering Up may also process information on behalf of its business clients while providing virtual assistant, administrative, marketing, website, advertising, or other services.
That type of information is addressed separately in the section titled Client Data Processed on Behalf of Business Clients.
3. Personal Information We Collect
The information we collect depends on how you interact with Partnering Up and which services you use.
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
First name and last name
Email address
Telephone number
Business or company name
Mailing or billing address
Information included in messages or inquiries
Information provided during consultations
Information relating to your business needs, goals, projects, and requested services
Scheduling and appointment information
Billing and transaction information
Service plan or subscription information
Communications with our team
Information provided during onboarding
Information submitted through the Client Portal
Marketing or communication preferences
Other information you voluntarily provide to us
Our website contact form currently allows visitors to provide their first name, last name, email address, phone number, business name, and a message.
Please use discretion when submitting information through general website forms, email, or other communications. Do not include confidential, highly sensitive, or regulated personal information unless it is necessary and appropriate for the requested service.
4. Client Portal and Account Information
Clients may receive access to a password-protected Client Portal.
When you use the Client Portal, we may collect or maintain information such as:
Name
Email address
Login credentials or authentication information
Business information
Service plan information
Requested tasks
Project information
Task status and progress
Hours purchased, used, or remaining
Communications relating to projects or services
Files or materials uploaded or shared through the portal
Account activity and technical information
You are responsible for maintaining the confidentiality of your login credentials and should notify us promptly if you believe your account has been accessed without authorization.
We may use Client Portal information to administer your account, provide services, track projects, communicate with you, manage available service hours, and maintain appropriate business records.
5. Billing and Payment Information
Partnering Up may offer recurring monthly plans, annual plans, project-based services, or other paid services.
In connection with payments, we and/or third-party payment providers may process information such as:
Name
Billing address
Email address
Payment method information
Transaction amount
Subscription or service plan
Payment status
Invoice information
Transaction identifiers
Billing history
Payment transactions may be processed through third-party payment infrastructure. Those providers may collect payment-card, bank-account, or other payment information according to their own privacy policies and security practices.
Partnering Up may receive information concerning the status and details of transactions necessary to administer subscriptions, invoices, renewals, upgrades, cancellations, refunds, and other billing matters.
6. Information Collected Automatically
When you visit our website or use certain online services, we or our technology providers may automatically collect technical and usage information.
This may include:
Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Referring website or source
Pages visited
Date and time of access
Time spent on pages
Approximate geographic location derived from an IP address
Device or browser identifiers
Website interactions
Client Portal activity
Server logs
Diagnostic information
Security and fraud-prevention information
We may use this information to operate and secure our website and online services, understand website performance, diagnose technical problems, prevent misuse, and improve our services.
7. Information Received from Third Parties
We may receive personal information from third-party services you use in connection with Partnering Up.
Scheduling Services
We currently use TidyCal to facilitate consultation scheduling.
When you schedule a consultation through TidyCal, information you submit through that service may be processed by TidyCal and provided to us for purposes such as:
Scheduling the consultation
Confirming the appointment
Communicating with you
Understanding your service needs
Following up after the consultation
TidyCal operates under its own privacy policy and terms.
Payment Providers
We may receive billing, payment-status, or transaction information from payment processors or financial-service providers used to facilitate payments.
Social Media and Online Platforms
If you communicate or interact with us through Facebook, Instagram, or another third-party platform, we may receive information that you choose to provide through that platform.
The platform may independently collect information about your interaction according to its own privacy practices.
Other Business Services
We may receive information through CRM platforms, email providers, project-management systems, communication services, website tools, cloud services, or other systems used to operate our business and provide services.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand how visitors use the site, and improve website performance.
Cookies are small data files stored on your computer, mobile device, or browser.
We may use the following categories of cookies or similar technologies:
Essential Cookies
These technologies are necessary for basic website functionality, security, authentication, network management, and similar operations.
Functionality and Preference Cookies
These technologies may remember choices or preferences and improve how the website or Client Portal functions.
Analytics Technologies
Where used, analytics technologies help us understand matters such as website traffic, visitor interactions, popular pages, and website performance.
Security Technologies
We may use technologies designed to identify malicious activity, prevent fraud, protect login functionality, or maintain the security of our website and online services.
Where applicable law requires consent before non-essential cookies or similar technologies are used, we will provide the required consent mechanism.
You may also manage cookies through your browser settings. Disabling certain cookies may affect website or Client Portal functionality.
Third-party services accessed through our website may use their own cookies and tracking technologies subject to their respective privacy policies.
9. How We Use Personal Information
We may use personal information to:
Operate and maintain our website
Respond to inquiries and requests
Schedule and conduct consultations
Evaluate prospective client needs
Prepare proposals
Onboard new clients
Establish and administer Client Portal accounts
Provide virtual assistant and related professional services
Assign and manage projects and tasks
Track service hours and project progress
Communicate with clients
Manage subscriptions, billing, invoices, and payments
Provide customer and technical support
Maintain business and transaction records
Personalize or improve our services
Evaluate website and service performance
Develop and improve our service offerings
Protect our website, Client Portal, team, clients, and systems
Detect or prevent fraud, unauthorized access, or misuse
Send service-related communications
Send marketing communications where permitted by law
Administer referral programs or promotions
Comply with applicable legal, tax, accounting, and regulatory requirements
Establish, exercise, or defend legal claims
Carry out a corporate transaction
Fulfill other purposes disclosed when information is collected
Carry out other purposes with your consent
We seek to collect and use personal information that is reasonably relevant and appropriate for these purposes.
10. Client Data Processed on Behalf of Business Clients
Because Partnering Up provides outsourced administrative, marketing, website, advertising, and other business services, our team may have access to personal information controlled by our clients.
For example, depending on the services requested, a client may authorize Partnering Up to access or process information contained in:
Customer or prospect databases
CRM systems
Contact lists
Email accounts
Calendars
Website systems
Social media accounts
Marketing platforms
Advertising accounts
Project-management platforms
Business documents
Cloud-storage systems
Customer-support systems
Forms and lead-generation systems
Other business applications or accounts
Such information may include personal information relating to a client’s employees, customers, prospective customers, vendors, contractors, or other individuals.
Our Role When Processing Client Data
When Partnering Up processes personal information solely on the instructions of a business client, the business client generally determines why and how the information is processed.
In those circumstances, Partnering Up acts as a service provider, contractor, processor, or similar role, depending on the terminology used by the applicable privacy law.
We process such information:
To provide services requested by the client
According to the client’s instructions
Subject to applicable contractual obligations
For legitimate security and service-administration purposes
As otherwise required or permitted by law
We do not independently determine the purposes for which our clients’ customer information is used when we are acting solely on behalf of a client.
Privacy Requests Concerning Client-Controlled Data
If your personal information has been provided to us by one of our business clients and we are processing it solely on that client’s behalf, privacy requests concerning that information should generally be directed to the business that originally collected or controls the information.
If we receive a request relating to data we process solely on behalf of a client, we may refer the request to the applicable client or assist that client in responding as required by applicable law and contractual obligations.
This Privacy Policy does not replace any separate confidentiality, data-processing, security, or service agreement between Partnering Up and its business clients.
11. Email Communications
We may use your email address to:
Respond to inquiries
Schedule consultations
Send proposals
Communicate about projects
Provide Client Portal or account information
Send invoices or payment-related notices
Provide service updates
Send subscription or renewal information
Communicate about workshops, services, promotions, or offers
Send other business communications
You may unsubscribe from marketing emails using the unsubscribe method provided in the communication or by contacting us at:
Opting out of promotional email does not prevent us from sending transactional or service-related communications that are reasonably necessary for an existing account, subscription, project, payment, or business relationship.
12. Telephone and Text Communications
If you provide a telephone number, we may use it to communicate with you regarding inquiries, consultations, projects, services, billing, scheduling, or other business matters.
Where required by law, we will obtain the appropriate consent before sending marketing text messages or other communications requiring consent.
If you opt in to receive text messages, message frequency may vary and message and data rates may apply.
You may request that we stop marketing text messages by replying STOP where supported or by contacting us at [email protected].
Consent to receive marketing text messages is not a condition of purchasing our services.
We do not sell mobile telephone numbers or SMS consent information to third parties for their own marketing or promotional purposes.
We may disclose telephone numbers and related communication information to providers that assist us with telecommunications or messaging and when disclosure is otherwise required or permitted by law.
13. Marketing Communications
Where permitted by applicable law, we may use contact information to communicate with you about:
Partnering Up services
New service offerings
Promotions
Workshops
Business resources
Special offers
Referral opportunities
Other relevant business information
You may opt out of promotional communications at any time.
We may continue to send communications necessary to administer your account, subscription, requested services, or transactions.
14. How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business, provide requested services, protect our systems, comply with law, or carry out another purpose described in this Privacy Policy.
Recipients may include the following categories.
Team Members and Personnel
Information may be made available to employees, virtual professionals, project leaders, and other authorized personnel who need access to perform their responsibilities and provide requested services.
Access should be limited to information reasonably necessary for the applicable role or task.
Scheduling Providers
We may disclose or receive information through scheduling providers, including TidyCal, when facilitating consultations or meetings.
Website and Hosting Providers
We may use third parties that provide website hosting, website maintenance, domain services, content delivery, security, backups, and related technical infrastructure.
Client Portal and Project-Management Providers
Providers supporting our Client Portal, project management, task management, document sharing, communication, or account functionality may process information necessary to provide those services.
Payment and Billing Providers
Payment processors, banks, financial institutions, invoicing platforms, and billing providers may process information required to facilitate transactions.
Communication Providers
We may use email, telephone, messaging, video-conferencing, or other communication providers to communicate with prospective and current clients.
Cloud and Business Software Providers
We may use CRM systems, cloud-storage providers, productivity software, collaboration systems, automation tools, or other business technology providers.
Analytics and Security Providers
We may use analytics, website-performance, cybersecurity, fraud-prevention, and technical providers to operate and protect our systems.
Professional Advisers
We may disclose information where reasonably necessary to attorneys, accountants, insurers, auditors, consultants, or similar advisers.
With Our Clients
When we process information as part of services provided to a business client, information may be provided to or accessed by that client according to the services requested.
Legal and Regulatory Disclosures
We may disclose personal information where we reasonably believe disclosure is necessary or appropriate to:
Comply with applicable law
Respond to a valid subpoena, court order, or governmental request
Protect our rights, property, or interests
Protect the rights or safety of another person
Investigate fraud, misconduct, or security incidents
Enforce applicable agreements
Establish, exercise, or defend legal claims
Business Transactions
If Unlimited Possibilities, LLC or Partnering Up is involved in a merger, acquisition, financing, restructuring, sale of assets, dissolution, or similar corporate transaction, personal information may be disclosed or transferred in connection with that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information to another person or organization when you direct us to do so or provide your consent.
15. Sale of Personal Information, Targeted Advertising, and Profiling
We do not sell personal information to third parties for monetary consideration.
We do not sell mobile information or SMS consent records to third parties for their own marketing or promotional purposes.
Certain privacy laws define terms such as “sale,” “sharing,” and “targeted advertising” more broadly than an exchange of information for money.
If our use of advertising or other technologies constitutes a sale, sharing, or targeted-advertising activity under an applicable privacy law, we will provide the disclosures and opt-out mechanisms required by that law.
We do not use personal information to make solely automated decisions producing legal or similarly significant effects concerning individuals unless appropriate notice and rights are provided as required by applicable law.
16. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy legitimate business, contractual, legal, accounting, tax, security, and recordkeeping requirements.
Retention periods depend on the category of information and why it was collected.
Generally:
Website inquiries and consultation information are retained for as long as reasonably necessary to respond to the inquiry, evaluate a potential business relationship, and maintain appropriate business records.
Client account and onboarding information may be retained for the duration of the client relationship and for a reasonable period afterward.
Client Portal information and project records may be retained while services are active and afterward where necessary for account administration, dispute resolution, contractual obligations, or legal compliance.
Billing and transaction records may be retained for periods required by tax, accounting, financial, or other applicable laws.
Business communications may be retained while relevant to an active or prospective business relationship and afterward where reasonably necessary.
Marketing records and communication preferences may be retained as necessary to administer subscriptions, document consent, and honor opt-out requests.
Technical, security, and server records may be retained according to legitimate operational and cybersecurity needs.
Client-controlled data is retained according to the applicable client agreement, client instructions, service requirements, and legal obligations.
When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise de-identify it.
Information removed from active systems may remain temporarily in backups until those backups are overwritten or deleted according to regular backup procedures. Such information is not ordinarily restored or used except for security, disaster recovery, legal compliance, or similar purposes.
We may retain information longer where necessary to comply with law, resolve disputes, investigate security incidents, collect amounts owed, enforce agreements, or establish, exercise, or defend legal claims.
17. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, destruction, or loss.
Because our services may require access to client business systems, we also seek to limit access to client information to personnel who reasonably need that access to perform assigned services.
However, no system, website, electronic communication, or method of electronic storage can be guaranteed to be completely secure.
You should use appropriate care when sharing confidential information or account credentials electronically and should contact us promptly if you believe information or credentials associated with Partnering Up have been compromised.
18. Your Privacy Rights
Depending on your place of residence and the law applicable to our processing of your information, you may have rights such as the right to:
Confirm whether we process personal information about you
Access personal information we maintain about you
Correct inaccurate personal information
Request deletion of personal information
Obtain certain information in a portable format
Withdraw consent where processing is based on consent
Object to or restrict certain processing where provided by law
Opt out of qualifying sales of personal information
Opt out of targeted advertising where provided by law
Opt out of certain qualifying profiling or automated decision-making
Request information about categories of third parties receiving personal information
Request information concerning specific third parties receiving personal information where applicable law provides that right
Exercise other privacy rights available under applicable law
These rights are subject to applicable exceptions and limitations.
For example, we may retain information necessary to complete transactions, provide requested services, maintain security, comply with law, enforce agreements, or establish or defend legal claims.
19. How to Exercise Your Privacy Rights
To submit a privacy request concerning personal information Partnering Up controls, contact:
Please describe your request and the right you wish to exercise.
We may request information reasonably necessary to verify your identity before processing certain requests.
Where applicable law permits use of an authorized agent, an authorized agent may submit a request on your behalf. We may request evidence of the agent’s authority and may need to verify your identity directly.
We will not unlawfully discriminate against you because you exercised a privacy right.
If your request concerns information we process solely on behalf of one of our business clients, we may direct you to the relevant client or coordinate with that client regarding your request.
20. Appeals
If we deny a privacy request and applicable law gives you a right to appeal, you may appeal our decision by emailing:
Use the subject line:
Privacy Request Appeal
Please explain why you believe the decision should be reconsidered.
We will review your appeal and respond within the period required by applicable law.
Where required, if an appeal is denied, we will provide information concerning any additional complaint rights available to you.
21. Minnesota Residents
Partnering Up is based in Minnesota.
If the Minnesota Consumer Data Privacy Act applies to our processing of your personal data, Minnesota residents may have rights provided by Minnesota law, including rights relating to:
Confirmation and access
Correction
Deletion
Data portability
Opting out of qualifying sales
Opting out of targeted advertising
Opting out of certain qualifying profiling
Obtaining information about third parties to which personal data has been disclosed
Appealing certain decisions concerning privacy requests
You may exercise applicable rights using the procedures described above.
If an appeal is denied and Minnesota law requires us to provide additional complaint information, we will provide instructions regarding how you may contact the appropriate regulatory authority, including the Minnesota Attorney General where applicable.
Nothing in this section limits additional rights available under applicable law.
22. Legal Bases for Processing Where Applicable
Certain privacy laws require organizations to identify a legal basis for processing personal information.
Where those laws apply, our processing may rely on one or more of the following:
Contract, where processing is necessary to perform services or administer our contractual relationship
Pre-contractual steps, such as responding to inquiries, scheduling consultations, or preparing proposals at your request
Legitimate interests, such as operating and securing our business, managing client relationships, improving services, preventing fraud, and communicating with business contacts where those interests are not overridden by applicable privacy rights
Consent, where you have affirmatively agreed to particular processing
Legal obligations, where processing is required to satisfy applicable law
Legal claims, where processing is necessary to establish, exercise, or defend legal rights
Where we rely on consent and applicable law gives you the right to withdraw consent, you may do so by contacting us.
23. International Processing and Data Transfers
Partnering Up is based in the United States.
Our personnel, technology providers, contractors, or other service providers may process information from locations different from the location in which the information was originally collected.
As a result, personal information may be transferred to or processed in jurisdictions whose privacy laws differ from those where you reside.
Where applicable law requires specific safeguards for international transfers of personal information, we will use an appropriate legal mechanism or other safeguard required by law.
24. Children’s Privacy
Partnering Up provides business-to-business services and our website and services are not directed to children under 18.
We do not knowingly solicit or collect personal information directly from children through our website for the purpose of providing Partnering Up services.
If you are a parent or legal guardian and believe a child has provided personal information directly to us inappropriately, please contact:
If we determine that personal information was collected in circumstances where collection was not permitted, we will take appropriate steps as required by applicable law.
This section does not prevent Partnering Up from incidentally processing information concerning minors on behalf of a business client where that processing is lawfully authorized by the client and governed by applicable contractual and legal requirements.
25. Third-Party Websites and Services
Our website may contain links to websites, services, or platforms that we do not own or control.
These may include:
TidyCal
Facebook
Instagram
Payment providers
Communication platforms
Other third-party business services
When you access a third-party service, your information may be collected and processed according to that third party’s privacy policy and terms.
Partnering Up does not control the independent privacy practices or security procedures of third-party websites and services.
We encourage you to review their privacy policies before providing personal information.
26. Social Media
Partnering Up may maintain accounts or pages on social media platforms.
If you interact with us through a social media platform, both Partnering Up and the platform may receive information concerning your interaction.
The platform independently determines how it processes certain information according to its own privacy policy.
Information you post publicly on social media may be visible to other users and should not be considered confidential.
27. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, services, technology, privacy practices, or legal requirements.
When we revise the Privacy Policy, we will update the Last Updated date at the top of this page.
If we make a material change to how we collect, use, or disclose personal information, we will provide additional notice or obtain consent where required by applicable law.
We encourage you to review this Privacy Policy periodically.
28. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Unlimited Possibilities, LLC
dba Partnering Up Virtual Assistant Services
14501 Atrium Way
Minnetonka, MN 55345-4763
United States
Email: [email protected]
Website: https://partneringupva.com/